Customer care

Here to help
with your order.

Shipping details, returns information, and a direct way to reach Cupid’s.

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Shipping

All orders are discreet and confidential.

Dispatch & delivery.

Standard orders1–5 days

Orders ship within 1–5 days.

Pleaser USA1–2 weeks

Pleaser USA products ship within 1–2 weeks due to manufacturer shipping times and availability.

These windows describe when your order ships. Delivery time varies by postal service level and destination.

Questions about your order? Email shop@cupidsli.com.

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A clear policy.
A direct line to our team.

All sales are final.
We do not accept returns.

If your order arrives damaged, defective, or incorrect, please email shop@cupidsli.com with your order number and details so we can review the issue.

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Questions about your order? Email shop@cupidsli.com.